On-site plumbing investigation & reporting

Leak Detection Reports for Insurance & Strata Sydney

Need a plumber to investigate a leak and document the findings? We test hidden water leaks, burst pipes and plumbing-related water damage across Greater Sydney, then prepare a report with the observations, tests and photos from our visit.

Tell us your suburb, the affected area and who needs the report. We confirm the investigation scope, reporting requirements, availability and charges before work proceeds.

Have a leak that needs investigating?

A moving water meter, damp wall, wet ceiling or damaged floor may need testing to establish where the water is coming from. We attend the property and investigate the plumbing issue before documenting what the evidence supports.

Our clients include homeowners who have been asked for a plumber's report, strata managers arranging a leak investigation and builders needing test results for a repair scope.

For the investigation itself, see water and underground leak detection, burst pipe repairs or pool leak detection.

Tests selected for the problem

  • Acoustic listening and pressure testing for suspected water pipe leaks
  • Thermal imaging cross-checked with moisture readings and plumbing tests
  • Targeted fixture, dye or flood testing where appropriate to the investigation
  • Pool pipe pressure testing and underwater inspection where relevant

We explain any access limitations or further testing needed. Investigation, invasive access and repair work are scoped separately where required.

What the plumbing report records

  • The reported issue, areas inspected and damage observed
  • Tests performed, results and relevant site photographs
  • The leak source or plumbing fault where the evidence establishes it
  • Limitations, unresolved findings and any make-safe or repair work completed

Share any builder or strata reporting template when booking so we can confirm what is needed. Findings are based on the site investigation; insurer acceptance or payment is not guaranteed.

How to arrange your inspection

  1. Call with the issue and suburb. Explain where water is appearing and whether it is still leaking.
  2. Confirm the visit. We discuss access, testing, report requirements and charges.
  3. Investigate on site. We carry out the agreed tests and record the findings.
  4. Receive the findings. We explain the results and prepare the agreed documentation.

For active water loss, call directly to discuss attendance availability and immediate plumbing help.

Before booking a leak detection report

Can I book if my insurer has requested a plumber's report?

Yes. Tell us the issue, your suburb and the report requirements before the visit. We confirm the testing and documentation scope. Any claim decision remains with your insurer.

Can you investigate leaks for a strata manager or builder?

Yes. We investigate plumbing leaks and related water damage across Greater Sydney. Confirm site access, the affected areas, the authorised contact and any work-order requirements when booking.

Is leak repair included in the investigation?

Testing, reporting and repairs depend on the agreed scope. Some faults need further access or a separate repair visit. We explain proposed additional work and charges before proceeding.

Can you document a leaking pool or underground water pipe?

We can document the tests and observations from an agreed pool or underground pipe investigation. Tell us who needs the report and what information they have requested.

Book a leak investigation across Greater Sydney

Based in Marrickville, we attend the Inner West, Canterbury-Bankstown, Western Sydney, Eastern Suburbs, North Shore and Sutherland Shire. Call with your suburb to confirm availability.

NSW plumbing contractor licence 497084C. See about Sydney Plumbing Empire or our real pool leak investigation videos.